Matte & Dewey Privacy Policy

Last Updated:12/10/2025

Matte & Dewey (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Contact information (email address, phone number)
  • Billing or payment information when making a purchase
  • Appointment or service-related details

Automatically Collected Information

  • Device information
  • IP address
  • Browsing behavior on our website

We only collect information necessary to provide services, process orders, and communicate with customers.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services
  • Process bookings, payments, and customer service inquiries
  • Send transactional or appointment-related communications
  • Communicate updates, promotions, or offers only when you have opted in
  • Maintain internal business records

3. Data Sharing

  • We do NOT share customer data with third parties for promotional or marketing purposes.
  • Mobile opt-in and consent information is never shared with anyone for any purpose.
  • Any references in this Privacy Policy to data sharing exclude mobile opt-in data.

We may share necessary information only with trusted service providers who help operate our business (such as payment processors), and only to the extent required to perform those services. These providers are prohibited from using your information for any other purpose.

We may also share information if required by law, to protect our rights, or to comply with legal processes.

4. Messaging and SMS Terms and Conditions

If you would like to receive promotional and informational text message communications from Matte & Dewey, you may opt in by texting MAKEUP to +1-833-628-8339.

By opting in, you agree to receive text messages from Matte & Dewey. Message frequency varies and may include customer care and marketing messages. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

We respect your privacy. Information collected through our text messaging program is used solely for communicating with you and will not be sold or shared with third parties except as necessary to operate our messaging services or as required by law.

5. Your Choices

You may:

  • Opt out of marketing emails by using the “unsubscribe” link
  • Opt out of text messages by replying STOP
  • Request access, updates, or deletion of your personal information

To exercise your rights, contact us at team@mattedewey.com.

6. Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

 Matte & Dewey
 Phone: 833-628-8339
 Email: team@mattedewey.com